
If you’re using Intel components and software, now you can quickly and easily scan and update to the current driver using Intel’s Auto Detect Driver Update Utility! Have you ever had trouble because you didn’t have the latest driver for your graphics, chipset, wireless, Bluetooth or other Intel device? CTL’s help desk can assist you.
Restart and run the latest Intel® Driver & Support Assistant tool version 21.1.5.2.Automatically Identify and Find Software Updates.
Run the Intel® Driver & Support Assistant Uninstaller version 21.1.5.2. Find out how to check your version of Edge. Make sure you are using a compatible browser to run the tool. We are really surprised that the updated version didn’t fix the issue that it was meant to fix, but we are absolutely willing to present this to the developer team of our tool to see what else we could possibly recommend at this point however, please let me know before proceeding if you have already tried the steps down below after installing the latest version and if you did don’t worry we’ll go directly to the developer’s team to present your situation with the latest logs provided but, in case you didn’t try them please do and provide one final set of logs in case the issue persists so we can move forward. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel or any of its products is implied. Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Note: Uncheck Hide System files to see the AppData folder.
The latest Intel® Driver & Support Assistant log files: using File Explorer: go to folder = C:\ProgramData\Intel\DSA, and zip the Log files or entire folder. The latest Intel® Driver & Support Assistant Uninstaller log file: using File Explorer, search for DSAUninstaller.logĢ. * Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).ġ.
To save your scan, click on "Next", then "Save".Click on the menu where it says "Summary" to change to "Detailed View".By default, Intel® SSU will take you to the "Summary View".Open the application and click on "Scan" to see the system and device information.If any of the recommendations provided by fellow community members so far haven’t made any difference, please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to your next response. Thank you for posting on the Intel® communities.